A journey towards total quality management through ISO 9001 certification - a TeleDNA experience
Established Telecom Domain Company; TeleDNA Communications Pvt Ltd (India) known for its quality VAS applications & services has recently achieved ISO 9001:2008 certification in its first attempt. It’s one of the few in telecom sector companies to attain such distinction.
The TeleDNA Quality Policy
Vision and Quality Policy of TeleDNA are:
TeleDNA’s Vision is to become a Market Leader in providing Mobile VAS Technology and Services to Mobile Network Operators around the World.
Always think “Customer is Right” in terms of how we communicate and provide services.
Need satisfied employees who feel proud of their company and products, train each other and implant right messages downstream becoming “One Team TeleDNA”.
Continuous Innovation Required to Keep up with Competition with respect to our Product Scalability, Performance, Stability, Reliability and Feature Parity.
A process approach for learning and defect prevention and system approach for management improvement.